About

US Probox is a leading cloud-based mail forwarding and mail management provider

US Probox makes it very simple and convenient to – from anywhere in the world – make purchases from online stores based in the United States.

We help clients from all over the world to get a fully functional USA address to forward their parcels. Over the years, non-US international buyers have always tried to find a way of taking advantage of the large choice and low prices that are usually available only in the US. Unfortunately, they were unable to make purchases from US-based stores that don’t offer international shipping services.

Our services allow customers from around the world to buy goods of their favorite brands and deliver them to the address of one of our shipping companies based in the US. Then we forward these purchases using the services of our partners in the international freight transport industry, such as UPS, DHL, USPS, and others.

Our customer service staff have wide experience and have appropriate knowledge on international shipping, parcel consolidation, preparation of customs clearance documents, etc. This enables us to make purchases on behalf of our customers and send the items to them all in a simple, reliable and convenient way.

We aim to expand the network of US Probox and establish a stable long-term business cooperation to provide you with even more services. We highly value your feedback and welcome any comments and suggestions you may have to help improve our services and take our user experience to a new level.

Our commitments
  • To provide a simple and convenient way of shopping from US-based online stores from anywhere in the world.
  • To accept incoming parcels and dispatch outgoing ones on the same working day.
  • To provide fast, reliable, efficient and affordable services.
  • To minimize shipping processing errors.
  • To promptly respond to client requests.
  • To promote the global fight against fraud.
  • To provide high-quality services and secure high customer satisfaction, retention and recommendation.
Who's behind US Probox

Raul Alba
Raul Alba
President, Director
Boris Ordunes
Boris Ordunes
Director, VP
Paul McFallen
Paul McFallen
CTO
Zack Smith
Zack Smith
Head of Marketing
Osbel Alfonso
Osbel Alfonso
CFO
John Maki
John Maki
Chief Information Officer